Privacy Policy

Rishte Janmoke ("we", "our", "website") is committed to protecting the privacy of users (including astrologers, buyers/customers, whether registered or not). Please read this privacy policy carefully to understand how we use the information you provide.

User Consent By accessing and using our website, you agree to our privacy policy. If you do not agree, please do not use the website. Continued use signifies your acceptance of these terms, including any updates.

Collection of Personal Information When creating a user profile, we collect your phone number and email for OTP verification, and optionally, your first name, last name, and date of birth. This information helps us create a personalized user experience. We gather two types of information:

  1. Information you voluntarily submit (e.g., personal data during registration, payment details for paid services, testimonials, customer care interactions, chats, and messages).
  2. Information not directly submitted by you (e.g., user activity, device information, IP address).

Purpose and Use of Data Collection We collect this information to create personalized profiles and improve our services. If you choose not to provide certain details, like your date of birth, it won't affect your ability to use our services.

Voice Recording and Microphone Permission Our app allows you to interact via voice recordings, requiring access to your device's microphone. This feature enhances the user experience by enabling voice-based communication.

Commitment We protect user privacy and use personal information solely for predictions and communication purposes. We do not sell or rent your information. Users with mental health issues are advised not to use our services; such information may be shared with law enforcement if necessary.

Information Collection We collect personally identifiable information during account creation, service booking, and through cookies. This includes names, contact details, financial information, IP addresses, and other sensitive data. Non-personal information such as browsing patterns is also collected.

Security Measures We implement physical and electronic security measures to protect your personal information. Payment details are handled securely through third-party gateways. Users should safeguard their login details as no data transmission is entirely secure.

Usage of Information We use the collected data for personalized browsing, research, improving marketing efforts, and analyzing site usage. Anonymized data is shared with third parties for these purposes.

Confidentiality Confidential information will not be shared except in cases of significant risk to health or safety, legal requirements, or to protect our rights.

Children's Privacy Users must be over 18, and we do not knowingly collect information from children under 13. If a parent discovers such information has been provided, they should contact us to delete it.

Safety and Security We employ encryption and other methods to secure transactions and personal details, ensuring a safe user experience.

Disclaimer We are not responsible for interactions with third-party websites linked from our site. Users should review third-party policies independently.

For any questions, contact us at support@rishtejanmoke.com.